Don Norman: Design of everyday things
http://www.baddesigns.com/
http://www.thisisbroken.com/
http://www.ease-of-use.org.uk/
The Open University: People-centred designing.
The Design Council: User centred design.
The Design Council: Product Design.
The Design Council: Better by Design.
The Design Council: A week in the life of a designer.
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